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Customer Support – Dubai

Remote • Posted on 10/03/2022
$57,000 – $65,000 a year – Full-time

Full Job Description

What we are looking for…
A Learning & Development Coordinator to join the Learning & Development Team under People + Culture! The ideal candidate will be a thoughtful, detail-oriented team player looking to help continue building and implementing a scalable and efficient Learning & Development structure. This person will be responsible for overseeing our L&D administration. This role will provide you with the unique opportunity to work with an experienced Learning & Development team, as well as cross-departmental partners on a regular basis. More importantly, you will do so in a fun and creative environment where everyone’s voice is heard.
What you’ll do…
    • Provide administrative support, coordinate and track all L&D sponsored training programs
    • Administer and operate the Learning Management System platform for items including but not limited to:
      • Maintaining and updating user records
      • Assign courses to employees
      • Monitor course completion
      • Track and provide reminders/past due notices
      • Runs reports requested by departments and individuals
      • Troubleshooting platform/user issues
    • Communicate professionally and effectively with stakeholders at multiple levels of the business
    • Support the updating of learning materials; including working closely with subject matter experts
    • Coordinate and organize logistics and support for all synchronous/live L&D programs (internal and vendor led), including logistics, attendee rosters, invites and post-event communications, and reporting
    • Pull and consolidate various data sources to build custom reports that highlight the impact of L&D programs
    • Prepare training communications (zoom invites, training guidelines, etc.)
    • Provide support to the Senior Program Manager and the broader L&D team on ad hoc projects
What you’ll bring…
    • Bachelor’s degree in a related field
    • 1+ years of experience working with a Learning and Development, Human Resources, or Training team
    • Proven track record of flexibility and adaptability in a rapidly growing and changing environment
    • Strong communication and public speaking skills
    • Strong organization skills and superior attention to detail
    • Must be self-directed, able to work independently, and can manage timelines effectively
    • Preferred experience in a start-up
    • Preferred experience in hospitality, travel or real estate industry
    • Expertise with Google enterprise products (gmail, calendar, docs, sheets)
    • Demonstrated high comfort level in the use of technology and quickly learn new software
    • Preferred knowledge of Learning Management Systems and Knowledge Management Systems
    • Passion for company culture and the employee experience
    • Salary: $57,000 – $65,000 DOE
    • Benefits and Unlimited Paid Time Off
    • Team bonding and off-site events
    • Complimentary and discount stays at Cayan’s properties

Don’t let a few bullet points deter you – if you think you are great for the role, don’t hesitate! Apply anyway – we value all career journeys and want to see your application!

Apply Now

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